Shipping and Delivery Information
At I Print Uptown, we understand the importance of timely delivery and strive to get your printed products to you as quickly and efficiently as possible. As a small business, we take pride in providing personalized service, ensuring each order is handled with care.
Processing Times
Once your order is placed, we begin processing it right away. Standard processing times are as follows:
- Standard Orders: 2-5 business days
- Custom Orders: 3-7 business days, depending on the complexity of your request
- Rush Orders: Same-day or next-day processing (additional fees may apply)
If there are any delays or issues with your order, we will notify you immediately.
Shipping Options
We offer a variety of shipping options to suit your needs, whether you’re local or across the country:
- Local Pickup: If you’re in the area, you can save on shipping costs by picking up your order directly from our shop. We’ll notify you when your order is ready for pickup.
- Standard Shipping: Our standard shipping option typically takes 3-7 business days after processing, depending on your location.
- Expedited Shipping: Need it faster? Choose our expedited shipping option for delivery in 2-3 business days after processing.
- Same-Day Delivery: Available for select local areas. Contact us directly to see if you qualify.
Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. We aim to offer competitive rates while ensuring safe and secure delivery.
- Local Pickup: Free
- Standard Shipping: Starts at $5.99, depending on your order size and location.
- Expedited Shipping: Calculated at checkout based on location and urgency.
- Same-Day Delivery: Costs vary depending on proximity to our shop.
For bulk or large-format orders, please contact us for a custom shipping quote.
Where Do You Ship?
We currently ship across the United States, with local pickup available in New York. International shipping may be arranged upon request—contact us for further details.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. You can monitor your shipment and stay updated on its delivery status.
What If My Order Is Delayed or Lost?
We understand how frustrating shipping delays can be. If your package is delayed or lost in transit, please reach out to us, and we will work with the shipping carrier to resolve the issue as quickly as possible. We are committed to ensuring your satisfaction with every order.
Returns and Exchanges
If there is an issue with your order or a mistake in shipping, please contact us.
Need Help?
If you have any questions about shipping or delivery, don’t hesitate to contact us. We’re happy to assist you and ensure your order gets to you as expected.
Contact Us: (347) 827-1343
Email: [email protected]
Business Hours: Monday – Friday, 9 AM to 6 PM
Saturday, 10 AM to 4 PM